FAQ

Frequently Asked Questions

Are the games family-friendly?

Absolutely! Our games are designed for all ages. However, please note that they involve a moderate amount of walking.

What will I do in the game?

Embark on an interactive adventure guided by our mobile app! Solve intriguing clues, crack riddles, uncover hidden gems, and explore fascinating spots around Singapore's vibrant neighborhoods. For more details, check out how it works.

What if I get stuck or lost?

No worries! You can use the app's hint or help button to guide you, and if needed, it will reveal the answer. Alternatively, you can reach out to us via WhatsApp at 8767 2417.

Is the game completely outdoors?

Yes, it is! To ensure a comfortable experience, we recommend bringing water bottles and an umbrella as the weather may be hot or rainy. The game does not require going indoors to progress or solve puzzles. However, you're welcome to explore indoor spaces for your own enjoyment.

What if it rains during the game?

You can take a break and continue once the rain stops, or even resume the game on another day. The mobile app saves your progress at every stage, and your game will remain valid until you finish.

Are there any special discounts, packages, or customizations available for team or corporate events?

Absolutely! We're happy to tailor the experience to suit your needs. Feel free to reach out to us via WhatsApp at 8767 2417, and we'll be delighted to discuss your requirements.

Can I reschedule my booking on the same day?

Of course! Just let us know, and we'll gladly reschedule for you. We understand that the weather conditions can be unpredictable.

How do I start my game?

You'll receive a unique passcode to enter in the app, which will remain valid until you finish the game.

Is there a time limit?

No, there's no time limit! You can take as many breaks and detours as you like, enjoying the adventure at your own pace.

Are there any time restrictions on when we can play the game?

You can play the game at any time of the day. However, we recommend starting between 7 AM and 6 PM for the best experience, as daylight enhances the adventure.

How long do I need to complete the game?

The game typically takes around 2 hours to complete, not including breaks or optional detours.

How many people are needed to play the game?

The game is best experienced with at least two players, making it a fantastic choice for team bonding with friends, family, or colleagues. Suitable for all ages and occasions, it's perfect for tours, fun outings, team-building activities, or corporate events. While solo play is possible, we highly recommend teaming up with others to fully enjoy the collaborative and engaging adventure.

Do I need internet access?

Internet access is only required when entering your unique passcode to unlock the app. After that, everything works seamlessly offline.

Do you collect any personal data during the game (e.g., location, pictures, etc.)?

No, we do NOT collect any personal data during the game. Once you've entered a valid access code, the game operates entirely offline. Your interactions within the mobile app remain private and are not tracked or stored.


Contact us

8767 2417 (WhatsApp)
hello.escapesg@gmail.com
Frequently Asked Questions